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Charlotte, NC, June 4, 2020 —
The Hospice Honors is a landmark compilation of hospices providing the best patient and caregiver experience. Established by HEALTHCAREfirst, this prestigious annual review recognizes hospices that continuously provide the highest level of quality as measured from the caregiver’s point of view.
Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2018 through September 2019. Award recipients were identified by evaluating performance on a set of twenty-four quality indicator measures. Performance scores were aggregated from all surveys with a final survey status of complete for the evaluation period and were compared on a question-by-question basis to a national performance score calculated from all hospices contained in the HEALTHCAREfirst Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst Performance Score on twenty of the evaluated questions.